And so goes my day –
October 24, 2012This stuff really happens …
Phone rings, I answer in my professional voice, “This is Pamela Starr, how may I help you?”
Caller: ‘Is this the paralegals services [sic]?’
Me: ‘Yes’
Caller: ‘Are you the paralegals [sic] or can I talk to a paralegal can might help me …’
Me: ‘Ma’am, are you an attorney?’
Caller: ‘Huh? Uh, no. I need to talk to a paralegal to find out if you all can help me with my case -‘
Me: ‘Ma’am, we ONLY work with attorneys. Paralegals are very limited as to the services they can provide without attorney supervision.’
Caller: ‘Oh, okay then. I guess I just have to call me an attorney and find out if he has a paralegal who can help me …’ <click>
Um, yeah, okay …
I can only imagine the call to the attorney:
‘Is this the attorney’s office? No, I don’t want to pay no dang attorney fees. Jes lemme speak to the paralegal!’
Right, cos that’s how the system works …